Huzy's Privacy Policy

HuzyWelcome to . We understand that people think twice before sharing personal information on an online platform — and that's completely understandable. That's why on this Privacy Policy, we're being upfront about exactly what we do — and don't do — with your information.

This Privacy Policy This applies to all services on the Huzy platform — the website, mobile app, and any services delivered through digital channels. By using our platform, you are considered to have consented to the processing of your information as described in this policy.

Huzy complies with Bangladesh and international data protection regulations. Our goal is simple — to give you a safe, transparent, and enjoyable gaming experience while keeping your personal information fully protected.

Huzy only collects information that is necessary to provide our services. Below is a detailed breakdown of what we collect:

Registration & Account Information:

• Full name, date of birth, and gender
• Mobile Number and Email Address
• Username and Password (encrypted)
• Residential Address

Identity Verification (KYC) Information:

• National ID or passport number and copy
• Selfie or Photo ID (where applicable)
• Proof of address document

Financial Information:

• Deposit and withdrawal transaction history
• Mobile Banking Account Number (bKash, Nagad, Rocket, etc.)
• Payment method details

Automatically Collected Information:

• IP Address & Device Type
• Browser Type and Operating System
• Platform login time and session duration
• Gaming activity and betting history
• Data collected via cookies and web beacons

Huzy uses collected information only for specific, legitimate purposes. We never use your data for anything unnecessary.

Primary Use:

• Account Creation, Management & Verification
• Processing deposits, withdrawals, and financial transactions
• Providing customer support services
• Managing Bonuses and Promotional Offers
• Implementing the Responsible Gaming Policy

For security and legal purposes:

• Detecting and preventing fraud, money laundering, and illegal activity
• Detection of Multiple Accounts & Bonus Abuse
• Complying with applicable laws and regulatory requirements
• Providing information as directed by a court or authority

For Service Improvement:

• To improve platform functionality and enhance the user experience
• To identify and resolve technical issues
• To analyze and inform the planning of new games and services

Huzy may share information with third parties in limited circumstances and under strict agreements. This is always done to protect your interests and in compliance with legal obligations.

Who Your Information May Be Shared With:

• Payment Processor: Only the information required to complete a transaction is shared with the payment gateway.
• KYC Verification Services: Approved third-party services may be used for identity verification.
• Law Enforcement Agencies: Information may be disclosed in compliance with a court order or legal obligation.
• Technology Service Provider: Cloud hosting or security service providers may access limited data under contractual agreements.

Who Your Information Will Not Be Shared With:

• Advertisers or Marketing Agencies
• Data brokers or information resale companies
• Any other gaming platform or competitor
• Any third party without your prior consent

Huzy's website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain platform security.

Cookie Type:

• Essential Cookies: Maintaining login sessions and storing security tokens are essential — the platform cannot function without them.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: To monitor which pages users visit — fully anonymized data.
• Security Cookies: Used to detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some platform features.

Huzy uses the highest industry-standard security technology to protect your data. Our security infrastructure ensures protection across multiple layers.

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Multi-Layer Firewall: Advanced firewall systems to defend against external attacks.
• Real-Time Monitoring: Suspicious activity is detected and flagged in real time.
• Regular Security Testing: Penetration testing conducted by third-party experts.
• Data Backup: Your data is stored in secure, encrypted backups.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

You have full control over your personal information on Huzy. We respect these rights and make them easy to exercise.

• Right to Access: You can request to see what information Huzy holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your data in a specified format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise these rights, contact our support team. Requests are typically processed within 30 days. Note that some information may be legally required to be retained for a specified period due to legal obligations.

Huzy does not retain any information longer than necessary. Separate retention periods are defined for different types of data.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Huzy is strictly an adults-only platform. No one under the age of 18 may use this platform, and we do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Where there is suspicion, age verification documents are requested through the KYC process.
• If an underage account is detected, it is immediately closed and all associated data is deleted.
• Parents or guardians can contact our support team to report any suspected cases.

Huzy may update this Privacy Policy may be updated or amended. Any changes will be published on this page with a revised date.

• For significant changes, you will be notified via your registered email or platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• You can obtain a copy of a previous policy by contacting the support team.

We recommend reviewing this page regularly to stay up to date.

This Privacy Policy If you have any questions, concerns, or requests regarding your information, please reach out to our support team.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

We will work to resolve any complaints or requests as quickly as possible. Your privacy is our top priority.